Privacy & Return Policy
Privacy & Return Policy
Effective Date: 18th June 2025
Privacy Policy
At Hamour LLC (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
• Personal details (name, email, phone, address)
• Order information and purchase history
• Payment information (securely handled by third-party processors)
• Device/browser data for analytics
2. How We Use It
• To process and deliver your orders
• To communicate updates or support
• To improve your experience on our site
• To send marketing emails if you opt in
3. Sharing Your Info
We only share your data with trusted service providers (like shipping and payment processors). We never sell your information.
4. Cookies
We use cookies to enhance browsing and improve site functionality. You can turn them off in your browser settings.
5. Your Rights
You can:
• Request a copy of your personal data
• Ask us to correct or delete your data
• Unsubscribe from emails anytime
6. Security
We follow standard industry practices to keep your information safe, but no system is 100% secure.
7. Updates
We may update this policy from time to time. Changes will appear on this page.
8. Contact Us
Email: hamouri.co@gmail.com
Phone/WhatsApp: +968 7230 0169
Return & Refund Policy
We want you to love your beach essentials! If something isn’t right, here’s how we handle returns.
1. Returns
• Items must be returned within 7 days of delivery
• Products must be unused, unwashed, and in original packaging
• Sale items are final and cannot be returned
2. Refunds
• Once we receive and inspect the item, we’ll notify you by email
• Approved returns will be refunded to your original payment method within 5–10 business days
• Shipping costs are non-refundable
3. Exchanges
We currently do not offer exchanges. You may return an item and place a new order.
4. Damaged or Wrong Items
If you receive a damaged or incorrect product, email or WhatsApp us within 48 hours of delivery with photos and your order number.
5. Contact for Returns
Email: hamouri.co@gmail.com
WhatsApp: +968 7230 0169
Please include your order number and reason for return in your message.